All you need to know about routine and emergency service requests!
Ways to Request Service
In the event of an emergency please call 911 for the Fire Department, Police Department or Emergency Medical Service.
Through your resident portal you can submit routine service requests, you can access this by clicking here.
Emergency Service Requests and routine service requests can be logged 24 hours a day 365 days a year by calling 866-777-4587
If you are locked out of your apartment call our Office at 412-682-5288, (press Option 1 for Maintenance Service), there are charges associated with the lock out service.
Emergency service requests will be addressed immediately
Emergency Service Requests
No heat in cold weather or no air conditioning in extremely hot weather
Loss of electrical power, no hot water
Toilet clogs in apartments with only one bathroom or Sewer Backups
Water leaking from toilet, washing machines, dishwasher, or hot water heater, or any other water intrusion
Gas leaks or no gas or frozen pipes
Wild animal such as squirrel in apt
Natural disaster such as flood, fire, storm, or wind damage
Non working elevator
Security related issue, such as vandalism or broken window, door, or lock